Holiday Inn Express Hotels & Suites Cuero, an IHG Hotel

We had a staff member named Amber that was really nice. She made sure that there was always plenty of options to choose from and made us feel like we were in our own kitchen. The food was always warm and tasty. Amber checked on us consistently and made sure that the equipment was working properly and had a very friendly attitude. She made our grandkids feel safe as they sat and enjoyed their breakfast. She kept her area clean and inviting and greeted us with a smile every morning. She is a great asset to your company and deserves our many thanks for making us feel at home. You have a very strong welcome team in Summer and Ariana. They greeted us with a great welcoming smile that made us feel like they were glad to have us stay. They spoke with us daily and asked us how our stay was going and if there was anything that they could do for us. We can't express how much at home they made us feel. Even though we just met them, by the time it was time to go, we felt like we were leaving some new friends behind. They didn't just talk to us because it's part of their job, they really showed interest in how they could make our stay in the area more enjoyable by sharing information on places to visit. We were always greeted with good morning and welcome back did you have a nice day.

rooms were clean the staff there was so so nice and helpful our tub got clogged up the last night we were there and the clerk ask us if we wanted another room we said no cause we had to ck out the next day and we had all got to shower before it happened but in any case she at least offered we will most definitely stay with them again Oh and the lady that made the breakfast on Saturday was amazing she was on top of everything there best breakfast we’ve had at any place we’ve stayed

Breakfast was fine and location was perfect

It was clean and staff was friendly/accommodating

I was looking forward to swimming and a good hot breakfast. But it appears that covid affected both. Pool was not too clean and no hot breakfast. Although it dont blame them. Room was great staff was awesome and comfortable vid sucks.